InterGroup has delivered Street and City Cleaning Services for Hutt City Council continuously since 1999 – a 25+ year partnership supporting the cleanliness and presentation of Lower Hutt.
Our local teams provide a wide range of routine and reactive services across the city, including sump and channel cleaning, subway and walkway cleaning, litter bin servicing, carpark cleaning, fly tipping removal, and 24/7 emergency response.
For more than two decades, we have helped keep Lower Hutt tidy and welcoming, contributing to community pride while supporting the Council’s vision for safe, accessible public spaces.
Community at the centre of delivery
Our crews operate daily across Lower Hutt, balancing programmed cleaning with responsive support for emerging issues.
A dedicated City Ambassador provides a friendly and familiar presence in the CBD, addressing litter and low-level maintenance while also being on hand to assist members of the public with directions and local information.
Our teams regularly support events and clean-ups, working closely with retailers and Council to resolve concerns and contribute to a positive experience for residents and visitors alike. For example, at Naenae Shopping Centre, we have worked alongside Council outreach teams to better understand patterns of homelessness-related activity. By adjusting cleaning schedules and completing thorough cleans once areas were vacated, we have helped restore a clean and welcoming environment for businesses and customers.
Supporting cleaner streets, public spaces, and coastal areas is all part of our long-standing commitment to the Hutt City network and region.
Long-term partnership and continuous improvement
Over time, we have supported Council initiatives including living wage implementation and waste minimisation through investment in a local dewatering plant. Our introduction of ArcGIS FieldMaps and dashboard reporting provides real-time visibility of progress across the network, strengthening transparency and planning.
Delivering safely across a busy city
Working in busy public spaces requires constant awareness and careful planning. Our crews operate in high-visibility PPE, with pedestrian and traffic management in place where needed. Work is scheduled to avoid peak foot and vehicle traffic wherever possible.
All our staff are trained in respectful public engagement and conflict de-escalation, ensuring our operational presence supports both service delivery and community wellbeing.
Over 25 years of working alongside Hutt City Council has seen our presence continue to grow across the network. Proud to now have co-branded fleet operating throughout the region.
Adapting to change
Lower Hutt is a growing city, and the demands on its public spaces continue to evolve. We work to adapt our routes, timeframes, and priorities based on these changing needs – responding to community and Council feedback and adjusting our services to suit.
By closely monitoring weather forecasts and regularly inspecting flood-prone drainage assets, we are prepared for early intervention and rapid response during storm events. With extreme weather becoming more frequent in recent years, we have refined our planning and shortened response times to stay ahead of changing conditions.
Flexible rostering and scalable resourcing allow us to ramp up quickly during peak seasons such as Christmas, high leaf fall and wetter months – ensuring service levels remain consistent year-round.
Our services across the Hutt City region include a wide range of routine and reactive streetscape maintenance activities, as seen here with litter bin servicing and public space cleaning, helping keep the city clean and tidy every day.
Contract results
For more than two decades, InterGroup has delivered reliable, high-quality city cleaning services while evolving alongside Lower Hutt’s changing needs.
We continue to add value through innovation, responsiveness and strong local relationships – helping to keep the city clean, safe and welcoming.
Built on more than two decades of trust, our partnership with Hutt City Council continues to deliver dependable services that support Lower Hutt’s daily activity and evolving community needs.